The Job

To provide management leadership to the Managed Desktop Services team in delive desktop services to the managed services customers.

Key Accountabilities

• Manage and be accountable for Desktop Services Budget and SLA
• Assist Account Management team in introducing new services
• Manage customer satisfaction and expectations

Requirements

• Degree in Computer Science, Business Management or related
• Minimum 8 years experience in Management Discipline or related
• Strong knowledge in organizational and financial management
• Excellent verbal and write communication skills in English
• Flexible, adaptable, a self-starter and able to interact with all levels of people