The Job

To provide management leadership to the Regional Remote Services team in deliver desktop remote services to our customers

Key Accountabilities

• Support the Desktop Services Manager in defining and implementing strategies/solutions
• Define best practices for operational use and management of E2E desktop to sets
• Provide development and approval of standard documentation to support deployment, configuration, usage and in an E2E Desktop Environment
• Manage an expert technical team

Requirements

• Degree in Computer Science, Business Management or related
• Minimum 5 years working experience in technical management
• Sound knowledge and interest in desktop technologies such as Microsoft SMS Computer Associates Unicenter
• Flexible, adaptable, a self-starter and able to interact with all levels of people
• Hands on experience in project management will be an added advantage