The Job:

To maintain effective performance of a multinational company’s network, servers, internet and email, backup and resets.

Key Accountabilities:

• Responsible for managing user accounts, shared folders and resolving hardware/software issues across the company, ensuring maximum responsiveness
• Ensure effective operation and maintenance of web server
• Manage technical infrastructure successfully and ensure speedy user access
• Provide general troubleshooting and resolve issues regarding MS Office, Lotus notes and other proprietary software applications
• Assist in software development, applications testing, program modification and documentation, and conduct training programs.
• Configure network settings for VOIP phones and video conferencing kits

Requirements:

• Associate Degree in Computer Science or equivalent 2 years proven Helpdesk experience
• Proficiency and familiarity with various software packages and LANs
• Excellent communication skills, interpersonal, analytical and organizational skills
• Good technical and mechanical aptitude
• Willing to travel
• Basic knowledge of internet protocols and client configurations
• A team player and able to work under pressure