The Job:

To manage the Telephony assets and personnel of a multinational company.

Key Accountabilities:

• Observing, resolving or scheduling corrective actions at all levels from PC/Desk phone to server/router/switch
• Make routine administrational changes to services eg: agent and queue maintenance on telephone switches
• Control of internal moves from a telephony perspective
• Liaising with other departments

Requirements:

• University Degree in Telecommunications, Computer Science or equivalent
• Good knowledge of IP telephony platforms
• Experience in telephony from traditional PABX to modern IP based solutions
• Experience in switching or computer telephony applications
• Good written and communication skills
• A positive, selfless and committed team player
• Able to work independently under tight schedules